Information Collected

Cheminovas may collect:

• contact details such as name, email address, and phone number
• billing and shipping addresses
• order history and payment related data
• technical data about site usage, including pages visited and browser information

Data is typically collected when you create an account, place an order, send a message, or interact with the website.

Use Of Personal Data

Personal information is used to:

• process and deliver orders
• provide customer support
• communicate about orders, updates, and relevant notices
• maintain internal records and meet legal obligations
• analyze site usage to improve design and functionality

Cheminovas does not use personal data for unrelated purposes without a clear basis.

Data Protection And Storage

Cheminovas employs measures intended to protect personal information from unauthorized access, alteration, or misuse. These measures include technical, administrative, and physical safeguards.

No system can claim perfect security, but Cheminovas works to maintain and improve protection as technology and requirements evolve.

Sharing Of Information

Personal data may be shared with trusted third parties where necessary, including:

• shipping and logistics partners
• payment processors and financial institutions
• service providers who support website operations and communications
• regulators or authorities where legally required

Information is shared only as needed for these purposes, and Cheminovas does not sell customer data to unrelated parties.

Cookies And Website Tools

The site may use cookies and similar tools to support navigation, remember preferences, and measure activity. These tools help Cheminovas improve the experience for users.

You may adjust browser settings to manage or disable cookies, with the understanding that certain features of the site may be affected.

Data Retention

Personal data is kept for as long as needed to fulfill the purposes described, including order management, legal compliance, and record keeping.

Once data is no longer needed, Cheminovas will take reasonable steps to delete or anonymize it where appropriate.

Your Choices And Rights

Depending on applicable laws, you may have rights in relation to your personal data, such as:

• requesting access to information held about you
• asking for corrections to inaccurate data
• requesting deletion of certain data
• objecting to specific uses, where allowed by law

To exercise these rights, contact Cheminovas through the channels provided on the website. Requests will be handled in line with legal obligations and operational capabilities.

Updates To This Policy

Cheminovas may update the privacy policy in response to changes in practices, technology, or regulation. The current version is always available on the website.

Continued use of the site after updates indicates that you have reviewed and understood the revised policy.